RALEIGH, N.C.--(BUSINESS WIRE)--Red Hat, Inc., the world's leading provider of open source solutions, today announced the general availability of Red Hat Ansible Automation Platform Service on AWS as ...

The service robotics industry is undergoing a fundamental shift, and TechForce Robotics is one of the leaders. Modern service robotics is increasingly positioned not as a labor replacement but as a ...

In today’s fast-paced business landscape, customer service is no longer a support function. Advancements in technology have transformed the contact center into a core value driver for the business.

In public-sector IT, the convergence of self-service and automation stands as a catalyst for innovation. This dynamic duo not only enhances operational efficiency but also empowers both government ...

Like petroleum companies searching out new sources of oil, enterprises are continually seeking new ways to cut costs in their quest for competitive advantage. As one well begins to run dry, so it’s ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

As we approach 2024, the landscape of business operations is set to undergo a significant transformation, driven by the rapid advancements in artificial intelligence (AI) and automation technologies.

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Today, automation/robotics original equipment manufacturers (OEMs) find themselves focusing ...

LONDON--(BUSINESS WIRE)--The intelligent automation landscape in Europe continues to evolve, marked by rising technological sophistication, intensifying competition and accelerating service and ...