One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

Assertiveness is a vital social skill and core component of emotional intelligence. Because interpersonal conflict is common in life, we need an effective way to handle these situations, and assertive ...

I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

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Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

We often conjure stereotypical images of overt hostility when we think of aggressive communication: raised voices, forceful demands, and intimidating behavior. However, aggression can take subtler ...

The shortest distance between two points is a straight line. We learn that fact in geometry, but it can apply to communication. A clear, straightforward statement or assertive phrase is sometimes ...