Aspect Software, a provider of consumer engagement, workforce optimization, and self-service omnichannel solutions, has integrated Aspect Workforce Management with Amazon Connect, bringing Amazon ...

Integration brings Aspect’s enterprise-class Workforce Optimization to Amazon Connect cloud-based contact center Helps Amazon Connect users easily and accurately forecast and schedule agent staff ...

WESTFORD, Mass.--(BUSINESS WIRE)--Today Aspect Software announced support of Microsoft Azure for its flagship Aspect Via™ Platform, a cloud solution for Contact Center Workforce Management. This ...

BOSTON, March 18 /PRNewswire-FirstCall/ — Stream Global Services, Inc., a premium business process outsource (BPO) service provider specializing in customer ...

New release brings predictive intelligence, regional expansion, and enhanced employee performance tools to contact center operations. DENVER, November 18, 2025--(BUSINESS WIRE)--Aspect, a leading ...

WESTFORD, Mass.--(BUSINESS WIRE)--Today, Aspect announces the general availability of Aspect Workforce Management™ v19 on Microsoft Azure. This represents a critical step taken on Aspect's product ...

Aspect Software has announced its acquisition of all the assets of quality management provider SophistiCom Technologies. That firm's management application provides contact centers with quality ...

To learn more about Aspect Zipwire please visit http://www.aspect.com/solutions/call-center/cloud-contact-center/aspect-zipwire. To learn more about Aspect Workforce ...

and solutions from AWS Partner Network (APN) members. They are designed to be seamless and can quickly be deployed in a few simple steps.

(BUSINESS WIRE )--Aspect, a leading provider of cloud-based workforce management solutions, today announced its Q4 2025 product release, delivering AI-powered predictive forecasting for call volume, ...