Whether you ordered the wrong item, received a damaged package or just had second thoughts, understanding Amazon’s return policy can save you time and a potential headache. Amazon is known for fast ...

Christmas gifting gone wrong? Here’s what to know about Amazon returns and exchanges and how to return an item that was gifted to you, if needed.

To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...